Helping you get more out of your Support at Home funding each day
In the Coffs Coast, Grafton & Port Macquarie regions, we’re part of the communities we serve – so you enjoy close support from people that get to know who you are.
Direct phone contact to your Care manager. No call centres or need to call the office.
Own support team so you can enjoy familiar faces & consistent care.
Dedicated care coordinators for smooth & consistent scheduling of your support team & services.
Quality excellence teamdedicated to the highest standards, and continuous improvement.
Fast response time with same day call back if enquiring before 2pm.
Consistent local teamof highly qualified support professionals, living & working in your neighborhood.
24/7 support availablefor anyone needing overnight care & support services.
Your care team
A care team matched that fits your needs
Together your care partner and rostering team make sure you’re getting the right services at the right times, with carers and service providers in place to make days easier.
Care partner role:
Initial needs assessment
Care plan development
Budget planning & management
Care reviews & check ins
Rostering coordination:
Scheduling carers & support staff
Coordinating service changes
Care team role:
Friendly support team offering help with daily activities
Nursing & medication services
Service providers:
Allied health professionals
Gardening & home maintenance
How to prepare for assessment
Simple, straight-forward advice on what the expect and how to ensure you get the care and support you may need
