To have your question answered or to get services started, call us today. Or, use the form below, and one of our friendly home care experts will give you a call.
Get in touch, and our home care specialists can get things moving.
2. Care consult at home
A friendly home care specialist visits to answer your questions about services, how funding works and how we can work with you to get the care & support you need.
3. Meet your care manager
Within a week, your care manager will visit to complete an in-depth care planning session to ensure you get the most out of your care funding an care achieve your goals.
4. Your care plan is finalised
Your care manager compiles a detailed profile all about your care needs, based on your health records, individual care planning sessions, your MAC assessment and more.
5. Services start without delay
Your care coordination team begins rostering all of the services – no delays or waiting – so you can remain well and independent at home with the support you need.
Why choose Harbour at Home?
Call direct
Talk directly to your Care Partner, no call centres or delays.
Same day response
for enquiries or no later than the next day if calling after 2pm.
Own support staff
so you enjoy the same familiar faces each time.
Backed by Kinyara Health for highest care standards & a local team focused on you.
Dedicated care coordinators for smooth & consistent scheduling of your support team & services.
Consistent local team of highly qualified support professionals, living & working in your neighborhood.
24/7 support available for anyone needing overnight care & support services.
A care team matched to your needs
Together your care partner and care coordinator ensure you’re getting the right support at times to suit you – with carers & services in place to make days easier.
Care partner team
Care partner role:
Initial needs assessment
Care plan development
Budget planning & management
Advice, help & support
Care reviews & check ins
Care coordinator role:
Scheduling carers & service providers
Coordinating service changes
Care & services team
Support team roles:
Friendly support team offering help with daily activities
Nursing & medication support services
Service providers:
Gardening services
Home building & maintenance suppliers
Other service providers
Allied health professionals
Our approach
We begin with you & what matters most
You should get the most out of your home care funding each day. That’s why we take the time to know what matters most to you when planning your care and supports, and keep our processes flexible to ensure we fit with your life at home and in the community.
Local specialists
Local specialists supporting you every step of the way
Our local team is here to guide you with expertise and close care and connection. At Harbour At Home, you’re never alone—with your support team living locally as part of the community we serve everyday.
Get in touch with us today.
Submit this form, and one of our home care experts will call to learn more about your situation, answer your questions, and make sure we’re a good fit for the support you’re looking for.
The admin staff have been extremely helpful and have tried to assist wherever possible. The caring staff who have come to our home are vey efficient, helpful, kind and are very easy to communicate and get along with. They have all done a great job.
Jan W
Friendly staff and most helpful if I have an issue to discuss. April my case manager goes above and beyond with her addressing my needs
Kathleen S
Jan is always on time and does my shopping with savings in mind. I would be lost without her as having the shopping done is so helpful
Fay F
I like the consistency of having the same person coming at the same time each week.
I find Shane very knowledgable with my garden maintenance.
I've been very happy with the service & approachability of the home help & also their willingness to help with extra things if required to.
Always friendly
Always professional
Does a fabulous job on our lawns
Always checks in to see we are okay with service
The admin side of the service is great too
Thank you
How to prepare for assessment
Simple, straight-forward advice on what to expect, and how to get the care and support you may need.
