10 signs it’s time to review your home care package support

As we grow older, our needs change—and sometimes, so does the level of care we require to stay safe, healthy, and independent at home. Whether you’ve had a recent health setback, your mobility has declined, or you're leaning more on family and friends for help, it could be time to reassess your home care package.

Reassessment isn’t just for those new to aged care. Even if you're already receiving support, reviewing your package can unlock additional services or a higher funding level to match your current circumstances.

Here’s how to know if your care needs have changed—and what to do if they have.

Why reviewing your home care package matters

Home care packages are designed to be flexible—but they’re not automatically updated as your needs shift.

Reassessment is how you ensure that your support aligns with your current situation. With the upcoming Support at Home reforms, reassessing may also make you eligible for additional options like the Restorative Care Pathway, End-of-Life Pathway, or funding for home modifications.

Without reassessment, you could miss out on critical services such as:

• Allied health like speech therapy or physiotherapy

• Urgent care needs including nursing or home modifications

• Help with meals, transport, or social connection

Learn more about Harbour At Home’s services here.

1. You’ve been to hospital or had a recent health event

Hospital stays often signal that your care needs have increased. Whether you're recovering from surgery or managing a new diagnosis, you may now require support with medications, wound care, or getting around safely.

2. You’re finding everyday tasks harder

If you’re starting to struggle with basic movements—like getting out of bed, standing up from a chair, or walking without help—it may be time to apply for a higher level of support.

A reassessment can open the door to things like:

• Physiotherapy

• Mobility aids

• Safety improvements around the home

3. You’re relying more on those around you

It’s normal to lean on family and neighbours occasionally, but if informal support is becoming a regular necessity, it may be a sign your package needs updating.

If your care worker isn’t available when needed, or your loved ones are stepping in more often, it’s time to talk to your provider.

4. You’re worried about falling

If you’ve started skipping the shower, avoiding stairs, or hesitating to walk around your home due to fear of falling, that’s a major red flag. You may benefit from:

• Occupational therapy

• Home modifications

• Assistive technology to prevent falls

5. Loved ones have noticed changes in your memory

Memory lapses and confusion might seem small at first, but they can be early indicators of cognitive changes. Reassessment can help you access:

• Dementia-specific care and check-ins

• Medication management

• Daily routine support

These services are often included in higher-level home care packages.

6. You’re becoming socially isolated

A drop in community engagement—skipping appointments, no longer attending social events, or avoiding outings—can lead to loneliness and reduced wellbeing.

A care package reassessment could help you reconnect through:

• Transport support

• Social visits or group activities

• Assistance attending appointments

Explore our services to stay connected.

7. Your weight has changed or you’re having difficulty swallowing

Unexpected weight loss or changes in appetite may indicate a need for clinical input.

Reassessment could give you access to:

• A dietitian or nutritionist

• Speech pathology

• Meal delivery services

8. You’ve been cutting back on services to save money

Have you skipped physio, reduced cleaning hours, or delayed home help to make ends meet?

If so, your funding level might no longer be adequate. Your care manager can help realign your services with your budget—so you don’t have to compromise on your care.

9. Your vision or hearing has changed

Sensory changes—like reduced vision or hearing—can make day-to-day living more challenging. If this sounds familiar, you may need:

• Assistive technology (e.g. amplified phones, visual alerts)

• Enhanced lighting or safety features

• Access to health checks or audiology

10. You’ve stopped leaving the house

Whether due to pain, anxiety, or lack of transport, staying indoors too often can impact your wellbeing. Reassessing your home care package could unlock:

• In-home health services

• Mental health and social support

• Transportation to medical appointments or community events

How to request a reassessment

The process is straightforward. Like your original assessment, a professional will review how your care needs have changed over time.

You can start by:

• Contacting My Aged Care directly

• Speaking with your care manager or Harbour At Home team

It’s helpful to:

• Discuss changes with your care manager early—great care managers often notice shifts in your wellbeing, but don’t hesitate to speak up

• Ask your GP or specialist for documentation or referrals to support your reassessment

You can also read our step-by-step guide to applying.

What happens after reassessment?

Depending on the outcome, you might receive:

• A higher-level home care package

• Access to extra services while you wait

• A referral to other support programs

Importantly, your existing home care package won’t be taken away—so there’s no risk in asking for more help if you need it.